Franke Filterflow Zurich Tap Valve 1212R or 3819R for Hot side
The manufacturers changed HOT VALVE c.2013 from 1212R valve to SP3819 valve. Either of these valves will fit in your Tap i.e. whichever valve you order for the Hot side (i.e. 1212R Hot or 3819R Hot, it will make no difference if it turns out that you have the other version of the Hot Valve, as both work / fit the same in the Zurich Tap. They might look different (the earlier 1212R has two threads and the later 3819R has one thread but they actually measure the same where it counts to fit & work in your tap i.e. 20 splines, same overall height, lower thread the same etc). If you want to order the exact same as your own Tap, then check your installation guide or remove your own valve before ordering and compare to the pictures. Here is our Guide 7 Easy steps to change Kitchen Tap Valve.
If you are waiting on a plumber to do this part, then you can remove the handle and send us a picture and we will tell you which you need (take picture of the valve with the handle off). Here is our simple DIY guide How to remove the handle on your Kitchen Tap
When replacing the Diverter Cartridge 3448R you will need to remove first the brass casing 4144R to gain access to the cartridge 3448R behind it
If your hot valve looks like this in the image below, then the brass bush is still attached and you will need to separate and reuse with the new valve, or if you cannot separate, then buy a new brass bush as well.
For more about changing a valve and the brass bush (ring) coming away with your old valve, please read here.
Parts might be modified by the manufacturers as part of their continual improvements. We cannot always guarantee that a part will fit an older version of a product. All spare parts that do not fit can be returned for a refund excluding shipping costs.
We ship from Ireland. DPD have notified us that they are experiencing shipping delays in GB due to Brexit (Customs). They currently advise us that these delays are temporary. However, as per the Large Popup notice on our website that is there until you Dismiss it, you should allow a minimum of 1-2 weeks delays for your order to be cleared by customs. This backlog is due to the volume of goods now going to /from GB that have to go through Customs from January 1, 2021 due to Brexit. It is outside of our control. (There will be no extra or hidden charges with your order).
We intend that Brexit will have no financial impact on our customers.
For further details please see our Brexit section here.
Spares Parts: For Mainland GB / N.I and ROI, Minimum of £4.50 to maximum of £6.00 with DPD 2-3 working days (excluding the impact of Covid-19/Brexit Transition). Click here for more detailed information about all Shipping & Returns.
For UK Offshore Islands:
We apologise for any inconvenience but we are currently only shipping to England, Scotland, Wales, NI and ROI, excluding any Isles.
We are currently not shipping to Channel Islands, Isle of Man or any Isles.