Description
Franke Helena Tap Spout
Why are our Spouts 'on Sale' ? All our Spouts are Brand New, sourced directly from Your Tap manufacturer. They are not seconds. We also inspect every Spout before shipping to ensure that the product is perfect. However, on very rare occasions a New Spout might have a tiny mark missed by the manufacturer and our checkers. To compensate for this, in case it might happen, we have discounted our spouts by 15% to 20% off the full RRP, if you decide to buy one here. Below is an example of what we mean and while the image shows a mark on a stainless steel spout, it could equally apply to a chrome spout. 
Here is our guide How to change a Kitchen Tap Spout.
This Franke Helena Kitchen Tap Spout SP3986 is available in a Chrome or Silk Steel (Brushed) Finish.
This spout comes with 4 o rings. If you have an earlier model it is possible that your own spout will be different i.e have 3 o rings, and therefore the spout here will not be compatible .
Tap Spout SP3986 and O Ring Kit SP3668
This is a Genuine Spare Part.
Parts might be modified by the manufacturers as part of their continual improvements. We cannot always guarantee that a part will fit an older version of a product. All spare parts that do not fit can be returned for a refund excluding shipping costs.
We ship from IRELAND so please see below for SHIPPING TIMES (by Post or Courier) before you place your Order to avoid any misunderstandings regarding estimated arrival date for your order once dispatched.
POST COST: For very small items: Screws, O Ring Kits, Aerators & some Bushes, we Post (£2/£3.50). This is NOT trackable. Where we Post, and you have been incorrectly charged Courier Rate £5/£7, we will refund the excess shipping charge to you. Some Parts cannot be posted e.g. Valves.
POST DELIVERY TIMES:
ROI / NI: Approx 2 days delivery by Post.
Great Britain: Unfortunately there is no such thing as first / second class mail in Ireland. There is just 'standard' post. Our current experience is that it is taking approx 1-2 weeks for goods to arrive in Great Britain by Post.
COURIER DELIVERY TIMES Track & Trace (£5/£7) & we make no profit from these charges): ROI / NI: Approx 2 days delivery by Fastways. Great Britain: Average shipping time with DPD is approx 1 week (but can take longer) .
Please note that delivery times with DPD UK for goods shipped from Ireland are slower than DPD within Great Britain. Brexit means that all goods coming into Great Britain have to clear Customs and this has added delays to the process. Our current experience is that goods shipped with DPD UK currently take approx 1 week to be delivered, but it can occasionally take longer. We can provide tracking numbers if required. Click here for more detailed information about all Shipping & Returns.
Not shipping to UK Offshore Islands:
We are currently only shipping to England, Scotland, Wales, NI and ROI. We are currently unable for logistical & customs reasons to ship to Channel Islands, Isle of Man or any Isles off mainland GB. All we can suggest is that you might be able to have the Order shipped to GB and from the there get it shipped on to your own address if it is one of the destinations that we currently do not ship to.
BREXIT: Brexit will have no financial impact on our GB customers once your Order is less than £135. There will be No Vat on Imports, No Customs Charges, No extra or hidden charges once your Total Order is less than £135. We will remind you again about this at the Checkout stage before you complete (pay) for your Order. For further details please see our Brexit section here.
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