Description
Need help identifying your Franke tap or choosing the correct spare part?
Visit our Franke Tap Spare Parts Help & Guides section for expert advice and troubleshooting tips.
The Valve details that Helena Tap Handle 4028R handle fits on to:
- 3984R quarter turn valve (old code was 1212R valve)
50mm length, 21mm diameter at thread, 20 splines, 8mm nut height
At least two different handles were used in the production of this Tap. Here are the details of the two handles: 1261R (discontinued) and 4028R. There is a very small difference between the two versions which is irrelevant if ordering a pair of new handles, but will make a small difference visually if only replacing one.
Please note that we try and supply as much information as possible to assist our customers in ordering the correct parts. If you order a part and it does not fit etc you can return for a refund as manufacturers do modify taps occasionally over the years of a Tap being in production.

- Genuine = Proper fit, tested by the Manufacturer
- Compatible = Not made by your Tap’s brand. May not fit or last.
We’ve seen compatible parts cause leaks or damage. Choosing genuine parts protects your tap and warranty.
Detailed Shipping / Returns information can be found here.
In Brief:
- Small items only by Post: £3.50. Can take currently up to 7-10 working days.
- Courier Delivery DPD Track & Trace: £5.50. Usually takes c. 2-3 working days. Please make sure to provide mobile number for DPD to text you regarding your delivery.
- BREXIT: No additional charges on delivery once your Order before shipping charges is less than £135.
Still Can’t Find What You’re Looking For?
- If your required Kitchen Tap spares aren’t visible here, just contact us with details of your own Kitchen Tap.
- We regularly add new parts and many are available on request.
- Please include if you can, a picture and description of your tap.
- We sell Genuine Tap Parts for all the UK Top Kitchen Tap Brands so therefore there is every chance that we have the Genuine Replacement Part for your Kitchen Tap.
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