FAQ 2: What product guarantees come with my purchase from www.tapsandsinksonline.co.uk?
To comply with the product guarantee, the product should be installed by a qualified register plumber and operated in a normal domestic environment in the country that the Sink / Tap is being fitted.
It does not cover accidental damage, abnormal local water conditions, misuse, or lack of proper care and maintenance in accordance with guidelines.
Proof of purchase is required to validate a claim under the product guarantee. The guarantee is limited to the cost of replacement of the components and not to any associated labour costs.
The guarantee does not affect the purchaser’s statutory rights.
Carron Phoenix Guarantees
Carron Phoenix products carry guarantees against manufacturing defects: two years for accessories, five years for taps and a lifetime guarantee for sinks (excluding stoppers). For waste disposer units the guarantee period is included in the ‘additional information’ section under each disposer. These guarantees are in addition to and do not affect your statutory rights. For more information see www.carron.com
San Marco Taps Guarantees
San Marco mixers have been manufactured to a high standard, this guarantees the workmanship and quality of materials of San Marco products, The product guarantee is 2 years on manufacturing defects on the finish of the tap, 1 year on moving parts (i.e. valves).
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