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Carron Phoenix Henley Tap Valve | Carron Phoenix Tap Spare Parts

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Carron Phoenix Henley Tap Valve 3794R (previously 3308R) is a quarter turn Tap Valve (Hot or Cold). The Hot valve opens Clockwise and Cold Valve opens Anti-clockwise. They are not interchangeable. For Tap FUN Code: 115.0254.448
Replace if your Tap is dripping from the Spout. Here is our Guide: 7 easy steps to replace Kitchen Tap Valve.
If your Tap is dripping where the Spout meets the Base then you might need to replace your O Ring Kit.
Here is the link to all our Carron Phoenix Henley Kitchen Tap Spare Parts.
Please see below for more information regarding removing this valve before purchasing.

Description

Carron Phoenix Henley Tap Valve.

Before removing your old valve please check which one you have, and use the correct tool as otherwise you might destroy the valve and make it impossible to remove.  The Tool 4013R is only of use if you have the older 3308R valve in your tap.  It is of NO use if you have the later valve 3794R .  More information regarding removing the valve below

The current Carron Phoenix Henley Tap Valve is a six sided valve SP3794.
Your installation guide might specify the 3308R (which has two flat sides on the nut.
COLD VALVE 3308R-C
HOT VALVE 3308R-H

This Tap Valve 3308R has been discontinued but the new SP3794 is the replacement
Hot valve SP3794-H
Cold valve SP3794-C

and this is a change by the manufacturer of the Carron Phoenix Henley Tap.

old 3794R v new 3794R TAPS AND SINKS

New SP3794 (3308R) compared with Old SP3794 (3308R)

Whichever Valve is in your own tap, you will receive the 3794R.
No Brass Bush is required with this Tap Valve.
The only issue to be aware of is that the earlier 3308R is more difficult to remove. See below.
Measurements:
Height 38mm
Diameter at thread: 20mm,
Splines: 28
Nut Height: 9mm

Please Note: Some customers find it difficult to remove the earlier 3308 Valve (133.0150.219 Cold /130.0120.220 Hot) which has 2 flat sides on the nut.  You can try a mechanics long socket and ratchet tool to remove the Valve from this Tap OR We have a specially designed SP3308 Valve Removal Tool from the Tap Manufacturer to remove it here.

The newer version of this valve has 6 sides on the nut so is easier to deal with. A 14mm Hex Key can remove this one if you are having difficulty with it.

Carron Henley 3794R valve in situ

Carron Henley 3794R valve in situ

The Hot and Cold Valve are not interchangeable as one opens clockwise and the other opens anti-clockwise.
Replace if your Tap is dripping from the Spout. Here is our Guide: 7 easy steps to replace Kitchen Tap Valve.

 

Recently we have noticed that the new valve is a little stiffer to push the handle onto. We have reported this back to the manufacturer but they assure us that there have been no changes of any consequence and it is just to do with the tolerance on the machining of the valves. If this does occur we would simply recommend ensuring that your own handle is clear inside of any residual debris and that you push the handle on and off the new valve a few times to loosen the splines slightly. You won’t damage your handle. Tightening your valve: We would also recommend that you do NOT overtighten this valve. As a rule of thumb, tighten as far as physically possible by hand, and then tighten 1/4 turn with an adjustable spanner.

Parts might be modified by the manufacturers as part of their continual improvements. We cannot always guarantee that a part will fit an older version of a product. All spare parts that do not fit can be returned for a refund excluding shipping costs.

 
We ship from IRELAND so please see below for SHIPPING TIMES (by Post or Courier) before you place your Order to avoid any misunderstandings regarding estimated arrival date for your order once dispatched.

POST COST: For very small items: Screws, O Ring Kits, Aerators & some Bushes, we Post (£2/£3.50). This is NOT trackable.     Where we Post, and you have been incorrectly charged Courier Rate £5/£7, we will refund the excess shipping charge to you. Some Parts cannot be posted e.g. Valves.

POST DELIVERY TIMES:

ROI / NI: Approx 2 days delivery by Post.

Great Britain: Unfortunately there is no such thing as first / second class mail in Ireland. There is just 'standard' post. Our current experience is that it is taking approx 1-2 weeks for goods to arrive in Great Britain by Post. But we are having reports of it taking even longer than this. This is outside of our control and the backlog appears to be due to customs clearance for all items creating a backlog, slowing down all inward parcels and post from EU.

COURIER DELIVERY TIMES Track & Trace (£5/£7) & we make no profit from these charges):

ROI / NI: Approx 2 days delivery by Fastways.

Great Britain: Average shipping time with DPD is approx 1 week (but can take longer) .

Please note that delivery times with DPD UK for goods shipped from Ireland are slower than DPD within Great Britain. Brexit means that all goods coming into Great Britain have to clear Customs and this has added delays to the process. Our current experience is that goods shipped with DPD UK currently take approx 1 week to be delivered, but it can occasionally take longer. We can provide tracking numbers if required. Click here for more detailed information about all Shipping & Returns.

Not shipping to UK Offshore Islands:

We are currently only shipping to England, Scotland, Wales, NI and ROI. We are currently unable for logistical & customs reasons to ship to Channel Islands, Isle of Man or any Isles off mainland GB. All we can suggest is that you might be able to have the Order shipped to GB and from the there get it shipped on to your own address if it is one of the destinations that we currently do not ship to.

BREXIT: Brexit will have no financial impact on our GB customers once your Order is less than £135.

There will be No Vat on Imports, No Customs Charges, No extra or hidden charges once your Total Order is less than £135.  We will remind you again about this at the Checkout stage before you complete (pay) for your Order.  For further details please see our Brexit section here.

 

This is a Genuine Spare Part.

Troubleshooting Guide

Troubleshooting Guide

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