Shipping and Australia

Do we ship to Australia ?

We get some queries regarding where we ship to as we appreciate that customers can find it hard to source spare parts for their sinks and taps that they could readily purchase if based in the UK / Ireland.

Unfortunately , for logistical reasons , we only ship to Ireland and Mainland Great Britain.

If you are based in Australia but intend ordering one of our products to be dispatched to someone in Great Britain or Ireland on your behalf, please note that you will need to provide a mobile number that is accessible by the local DPD Network e.g if being delivered in Great Britain, please input a mobile number of a person residing in the address in Great Britain that you intend the parcel to be delivered to.

e.g if being delivered in Ireland, please input a mobile number of a person residing in the address in Ireland that you intend the parcel to be delivered to.


DPD send emails and text messages to the recipient regarding delivery times etc and the option therein to ‘manage the delivery’.

Here below is how we ship (full details of all our Shipping information and general queries can also be found here:

Delivery Times:

We ship from Ireland and we use Post (for very small items e.g. o ring kits, ) and DPD for everything else.  Shipping times are currently taking approx 2-3 working days by DPD from date of dispatch, and can sometimes take longer by Post.

DPD Current Shipping Times & how DPD deliver:

  • As per all our Shipping information on our website, we ship from Ireland
  • DPD are currently taking c. 3 working days to deliver a parcel.
  • DPD will text your mobile phone and email in advance of delivery.  The text gives you the option of Managing your DPD delivery.   This is a very useful way of giving DPD additional instructions e.g. where to leave the parcel if not in etc.  DPD driver will only respond to these instructions and otherwise, if you are not in, will leave at a collection point.
  • We recommend that you make the following email address a safe sender in your Mailbox  

It is always a good idea to check junk mail and trash mail too , just in case.

  • Tracking number : if you require this please email us.



Posted in: Consumer & Trade Customer Queries

Leave a Comment (0) ↓

Leave a Comment