My Franke Planar Tap is dripping..

Franke Planar Tap

Franke Planar Tap

1. Tap is dripping from the Spout

If your Franke Planar Tap is dripping from the spout then it is most likely that you need to change the valves (one or both) and / or the brass bush ring (but usually its just the valve) hot or cold.

 

There are two different versions of the Franke Planar tap. The earlier Planar Tap (pre 02/2008) took a 20 spline valve. The second version takes a 28 spline valve (and that valve in itself has been changed from a two threaded 2307R valve to the one threaded 3547R).
We strongly recommend, that you check what valve you have in your Tap prior to ordering – i.e. remove your own valve and then order accordingly. With Valve changeovers in production we cannot know What valve is in your tap. The changeover happened c.2007 BUT we cannot be responsible for the wrong valve being ordered if you do not check what valve you actually have in advance.

 
Accessing the valve: 

This tip was given to us by another customer (and we also have our blog link 7 Easy steps to change Kitchen Valve.

Isolate water supply

Remove handle by undoing screw.

With the aid of a small mirror undo chrome handle housing 2 grub screws with small Allen key from underneath , until you can pull off housing.

Then do same with chrome valve housing.

Undo old valve with adjustable spanner & fit new valve.

Refit housings same in reverse.

Make sure handle housing is on splines, so that handle upright is off & handle forward down is off.

 
old planar valve and 3549R

Old Planar Valve (Pre Feb 2008) and 3549R

 
If your valve has 20 splines with a height of c. 46mm then we would recommend that you try the 3549R.
 
 

 

SMR Ceramic Disc Quarter Turn Valve 20 Splines 3549R

Measurements 3549R
Overall height : 45.65mm
Diameter at thread: 22mm
Splines: 20
Height of Splines: 4mm

 

Franke Franke Planar Tap Valve from c. 2007 / 2008 onwards

Measurements 2307R
Overall height: 53mm
Nut Height: 8mm
Diameter at thread: 21mm
Splines: 28
Height of Splines: 10mm

Spare Tap Parts 2552R

Spare Tap Parts 2307R – Cold Valve shown here

Measurements 3547R
Overall height: 53mm
Nut Height: 6mm
Diameter at thread: 21mm
Splines: 28
Height of Splines: 11mm

SMR-3547R

SMR-3547R (a.k.a SP3547 (Hot valve shown here)

 

 

 

 

Brass Bush

3886R Brass Bush with Lip

3886R Brass Bush with Lip

A NEW Brass Bush might be required if you are replacing your Tap Valve and the Brass Bush Part has come away with your old valve i.e. your old valve is stuck inside (stuck to) the Brass Bush. If you cannot separate the Brass Bush from your old valve then you will need a new one.

Here is our guide Removing Brass Bush ring from Valve
If your valve appears to be wider than ours but all measurements tally except diameter, just make sure that you have removed the brass bush. For more information on removing the brass bush, see here.

 
old planar valve bush 3549R sp3886
 
Here is a picture of the 2307R valve with 28 splines stuck inside the brass bush SP3886

2307R (SP2307) inside Brass Bush 3886R (SP3886)

2307R (SP2307) inside Brass Bush 3886R (SP3886)

2307R Valve inside Brass Bush with lip 3886R

2307R Valve inside Brass Bush with lip 3886R

 

Here is a picture of the 3547R valve with 28 splines stuck inside the brass bush SP3886

 

old 3547R valve with 3886R brass bush

 

 

 

 

 

Here is the link for the Franke Planar Tap Valve

and here is the link for the Franke Planar Brass Bush
 
 

2. Dripping where Spout meets Base

If it is dripping where the spout meets the base then it is most likely that you need to replace the O Rings.

Franke Planar Tap O Rings (3617R and also known as SP3617)

 
 

Most common Planar Tap issue: removing the handle / getting access to the valve – see comments below Post for what other customers did to solve this issue.

Our Blog / Plumbing Guides section includes tips e.g. how to remove a valve. Follow the links below.

Franke Planar Tap

Franke Planar Tap

Posted in: Franke Tap Spare Parts Guides, Helpful Tips

Leave a Comment (17) ↓

17 Comments

  1. Nic R April 24, 2017

    I’ve removed the grub screws from my Planar tap, but I can’t get the metal cover off, no matter how hard I pull! Am I missing something!?

    reply
    • Alice April 24, 2017

      Hi Nic , if you go to our facebook page https://www.facebook.com/TapsAndSinksOnline/
      there is a video there that shows removing a handle from a tap very similar in style to the Planar Tap. Take a look at that and see if it helps you. Alice

      reply
    • Neil August 14, 2017

      Hi Nic
      Having the same problem. How did you over come the issue?

      Cheers,
      Neil

      reply
      • Alice August 15, 2017

        From another customer
        Isolate water supply
        Remove handle by undoing screw.
        With the aid of a small mirror undo chrome handle housing 2 grub screws with small Allen key from underneath , until you can pull off housing.
        Then do same with chrome valve housing.
        Undo old valve with adjustable spanner & fit new valve.
        Refit housings same in reverse.
        Make sure handle housing is on splines, so that handle upright is off & handle forward down is off.

        reply
  2. Steve Goodwin January 3, 2018

    Hi, I’m having the same trouble with removing the tap handle and valve housing to expose the valve on my Franke Planar mixer tap. I’ve removed the 2 grub screws but it won’t budge. Anyone have any ideas? There must be something I’m missing? Thanks
    Steve

    reply
    • Alice January 4, 2018

      Hi Steve
      how old is your tap and do you have hard water (limescale)?

      reply
  3. Kirk February 16, 2018

    Same problem, can’t get the handle off. Did anyone manage to come up with a solution?

    reply
    • Alice March 10, 2018

      HI Kirk, here is what another customer’s plumber did :”The taps would not budge after unscrewing the grub screws. My Plumber carefully wiggled them and and used a chisel / screw driver to tease the handle off the spline, spraying WD40 into the gap that started to open up. After 10 minutes of careful work they came out. Necessary to then clean the handle and spline, apply silicone grease and refix.
      Was careful to minimise damage to Tap handle with screwdriver.

      reply
  4. Roy February 21, 2018

    Problem with my PlanarMixer tap cant get handle to budge after removing the two little screws.tried releasing agent and lemon still no joy.

    reply
    • Alice February 21, 2018

      HI Roy, how old is your Tap and I will see what I can do to help . Kind regards, Alice.

      reply
      • Roy February 21, 2018

        Cheers Alice sorry for delay.I think its 6 years since it was fitted and thanks for replying.

        reply
    • Alice March 10, 2018

      HI Roy, dont know if this will help you, but another customer was in the same situation and had to get a plumber in the end : Thanks. The taps would not budge after unscrewing the grub screws. My plumber carefully wiggled them and and used a chisel / screw driver to tease the handle off the spline, spraying WD40 into the gap that started to open up. After 10 minutes of careful work they came out. Necessary to then clean the handle and spline, apply silicone grease and refix.
      Was careful to minimise damage to Tap handle with screwdriver.

      reply
  5. Vincent March 8, 2018

    So what was the solution to taking the planar mixer taps off once the grub screws are removed, if the Taps still won’t budge? Ours are a few years old and it is a lime scale area.
    Is there anything that can be done or is the tap unit likely to be non fixable?

    reply
    • Alice March 9, 2018

      You could try this tip here to remove the limescale but a qualified plumber should be able to remove this for you. Also if you go to our facebook page https://www.facebook.com/TapsAndSinksOnline/
      there is a video there that shows removing a handle from a tap very similar in style to the Planar Tap. Take a look at that and see if it helps you. Alice

      reply
  6. Vincent March 10, 2018

    Thanks. I needed to get the taps off. A plumber did it carefully with a chisel / screw driver and wd40.
    Now I need to order the 28 spline valves 2307R.

    reply
    • Alice March 10, 2018

      HI Vincent,that’s great that your plumber got the handles off. I will email you the link to the valve as well as post it here for you. Was there anything usual that your plumber had to do to remove them as I have other customers in same situation and it seems to be a particularly awkward tap and unfortunately we don’t have an old one here to replicate it for a video etc. Here is the link to the Planar Valve and you just have to select the 2307R valve within that link (it has 28 splines and is a two threaded valve whereas the current valve in the planar has also 28 splines but has only one thread). Alice

      reply
  7. Kirk March 23, 2018

    Moll grips and a flat screwdriver worked a treat, little bit of scratching to handle but finally off. Thanks for all the help guys.

    reply

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