All our valves referred to here are Genuine and will be stamped San Marco / SMR just like your own. If you have a bridge mixer lever tap there is a further piece of information to read down below before ordering as well.
The 3561R has been used in many taps over the years but seals have been modified or Taps have been modifed during many years of production. The the following information is here to assist you to purchase the older valve type (with white seal) for certain Tap ages, or specific Taps. Where your Tap is 2013 or newer, other than the Maya Tap, then you can purchase the 3561R coloured (red / blue) seal option. If in doubt, then just select the White sealed option.
A Hot Valve opens Clockwise. This is listed as Hot Red or Hot White
A Cold Valve opens Anti-clockwise. This is listed as Cold Red or Cold White
- If your own Valve has a white seal, then you need to purchase the ‘White’ sealed version.
- If your own Valve is stamped SAN MARCO, purchase the ‘White’ sealed version.
- If your own Valve has red or blue seal, BUT is 2012 or older, you need to purchase the ‘White’ sealed version.
- If you have the Franke Olympus, you need to purchase the ‘White’ sealed version.
- If you have the Maya Tap, you need to purchase the ‘White’ sealed version.
- If you are unsure BUT your own valve has some version of the 3561R, buy the ‘White’ sealed version.
Or you can email firstname.lastname@example.org for advice (but please include some information about your own tap e.g. picture, approx age etc).
SMR Ceramic Disc Valve 28 Splines 3561R
Nut Height: 8, Splines: 28, Overall height: 53mm, Diameter at thread: 21mm
It can be a common enough problem that when you remove your Kitchen Tap Valve it looks different than the valve in the picture (or the Valve that you purchased from us). It is most likely because the brass bush is still attached.
Here is the same Valve stuck inside the Brass Bush
If the Valve is stuck inside the Brass Bush then you can buy the Bush as well. See below for link to purchase. You can try and separate them but if you damage the Bush then your Tap will drip.
This Valve comes with different Brass Bushes, the most common ones are
the 3868R with recess and the 3886R with lip shown below. If your brass bush is different, then contact us.
For tips on how to separate a Valve from a Brass Bush, see here.
Provided your Tap has been plumbed correctly i.e. that the levers are extended horizontally when Tap in OFF position (and the Hot feed is on the left and the Cold feed on the right), then please note the following:The norm in Industry when referring to Cold or Hot Valves usually means that a Clockwise Opening Valve is known as a Hot Valve (CO) and an Anti-clockwise (ACO) Valve is known as a Cold Valve. However, in a Bridge Lever Tap where the Levers operate Horizontally rather than Vertically, the opposite applies (provided your Tap is plumbed as described above). This means that you would need our 'Hot CO' Valve for the Cold Feed and a 'COLD ACO' for the Hot Water Feed. If in doubt, remove your own valves first and order the same i.e if your own Valve has a blue seal, order the Cold ACO Valve. If your own Valve has a red seal, order the Hot CO Valve. If your own Valves have white seals, then the COLD ACO valve will have NO nick on the nut, whereas the HOT CO valve will have a nick on each side of the 6 sided nut below the splines. If still in doubt, order a Pair. . Please see here an example of a Bridge Lever Tap and note that the Hot Valve is on the Cold Side and the Cold Valve is on the Hot Side.
This is a Genuine Spare Part.
Parts might be modified by the manufacturers as part of their continual improvements. We cannot always guarantee that a part will fit an older version of a product. All spare parts that do not fit can be returned for a refund excluding shipping costs.
We ship from IRELAND so please see below for SHIPPING TIMES (by Post or Courier) before you place your Order to avoid any misunderstandings regarding estimated arrival date for your order once dispatched.
POST COST: For very small items: Screws, O Ring Kits, Aerators & some Bushes, we Post (£2/£3.50). This is NOT trackable. Where we Post, and you have been incorrectly charged Courier Rate £5/£7, we will refund the excess shipping charge to you. Some Parts cannot be posted e.g. Valves.
POST DELIVERY TIMES:
ROI / NI: Approx 2 days delivery by Post.
Great Britain: Unfortunately there is no such thing as first / second class mail in Ireland. There is just 'standard' post. Our current experience is that it is taking approx 1-2 weeks for goods to arrive in Great Britain by Post.
COURIER DELIVERY TIMES Track & Trace (£5/£7) & we make no profit from these charges):
ROI / NI: Approx 2 days delivery by Fastways.
Great Britain: Average shipping time with DPD is approx 1 week (but can take longer) .
Please note that delivery times with DPD UK for goods shipped from Ireland are slower than DPD within Great Britain. Brexit means that all goods coming into Great Britain have to clear Customs and this has added delays to the process. Our current experience is that goods shipped with DPD UK currently take approx 1 week to be delivered, but it can occasionally take longer. We can provide tracking numbers if required. Click here for more detailed information about all Shipping & Returns.
Not shipping to UK Offshore Islands:
We are currently only shipping to England, Scotland, Wales, NI and ROI. We are currently unable for logistical & customs reasons to ship to Channel Islands, Isle of Man or any Isles off mainland GB. All we can suggest is that you might be able to have the Order shipped to GB and from the there get it shipped on to your own address if it is one of the destinations that we currently do not ship to.
BREXIT: Brexit will have no financial impact on our GB customers once your Order is less than £135.
There will be No Vat on Imports, No Customs Charges, No extra or hidden charges once your Total Order is less than £135. We will remind you again about this at the Checkout stage before you complete (pay) for your Order. For further details please see our Brexit section here.